How to Choose Managed IT Providers: The Complete Guide for Businesses

Did you know that around 43 percent of cyberattacks intentionally target small businesses? Knowing your options for IT providers is one of the big keys to finding the best managed IT service for meeting the needs of your company. It might seem like a lot to choose managed IT providers, but there are a number of things that you can do in order to narrow down your options.

There are obvious options like asking for referrals from colleagues and other local business owners, or you could always go online and start reading online reviews. If those options aren’t enough for you then today is your lucky day.

You’ve come to the perfect place to learn all about how to choose managed IT providers and find the ones that are the best fit for your needs. Keep reading this article to learn more today.

Quick Response Time

When you choose managed IT providers to help with your business’s IT needs you’ll want to make sure that you’re picking an IT service that has a short response time. Each company has a different process, so it is important that you ask your different options about how long it will take them to get back to you when you encounter common IT issues.

Ask them how long it usually takes them to respond to the issues that their customers face. You should also ask about how long it tends to take for those common IT issues to get resolved. A sign of a good managed IT service provider like those at is providing facts and statistics to back these claims up.

IT Advising

You should also look to choose managed IT providers that act as advisors rather than providing only IT repairs for your network. If you’re going to hire an IT service then you want them to be leaders in the IT industry. You’ll also want to choose managed IT providers that have experience working with businesses in your field.

If you’re running a healthcare clinic then you’ll have different needs compared to a manufacturing company when it comes to managed IT services. Try to find an IT service company that will consult you on the different things that you can do to come up with customized solutions to your IT needs.

A sign of a good managed IT service is the ability to explain these things in plain English for others that aren’t familiar with IT services to understand. They should have an easy time making it clear why these customized solutions are beneficial for your business.

Check Their Experience

Another great idea that you should consider when you choose managed IT services is the amount of experience that they have in the industry. You’ll have a much better success rate when it comes to your IT needs when you choose a service that has been around and has a lot of experience.

You should specifically target IT service providers that have a lot of experience working in your industry. They’ll have plenty of expertise when it comes to the best software programs for your business or operation’s needs. The longer they’ve been in business, the better indication is that they’re a reputable and successful business.

Read Online Reviews

One of the best things that you can do when you choose a managed IT service is by going online and reading past customer reviews. There are multiple places that you can go to do this, like Google and the Better Business Bureau. You’ll get a much clearer picture of what you can expect when working with the managed IT service that you choose.

Your best bet is to put together a list of your different options for IT providers and read online customer reviews for each option. You should also look at their star rating to get a good feel for the overall rating for that service. Keep in mind that there will always be some negative reviews but you need to make sure that those are outweighed by the positive ones.

Ask About Offered Services

Each managed IT service offers different things that will benefit a business or organization. Before hiring one of your options for IT services, make sure that you understand the different services that they offer that will help you. One of the big things that these services offer is website design.

If you’re a small business that is getting started in your industry then you’ll need a great website. Getting help from a managed IT service is a great option if you want comprehensive help with IT as well as web design. Some managed IT services also offer mobile app design.

Knowing the different options that you can get from your managed IT service provider is a huge benefit. It is not something that you should overlook.

Ask About Mobile Computing

Now more than ever, workers are working from home or on the road. It is imperative that your employees have the network and the devices necessary to remain productive when working away from the office. You’ll need to make sure that you have access to your IT systems no matter where you go in the world.

If most of your employees work in a remote capacity then you should take time to ask your managed IT service provider about their experience working with mobile computing. It will make a massive difference when it comes to the productivity of your employees and the growth of your business.

You’ll also have a new tool to attract the best and brightest in your field since you can offer them the ability to work on a remote basis.

Now You’re Ready to Choose Managed IT Providers

Reaching a point where you’re ready to choose managed IT providers is a big step in the growth and development of your business. There are many options for IT providers, but you need to choose one that offers all of the services that your organization needs. You should also go online and read customer reviews to get a better idea of the managed IT service’s quality.

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