In some parts of the country, people are donning cozy sweaters and lining up for Pumpkin Spice Lattes. In Texas, however, we’re still relying on our air conditioning systems to keep us nice and cool.
Given the heat and humidity of this climate, the last thing you want to have happen is for your AC system to go on the fritz. When it does, you need AC repair services, and stat! Learn how to choose a reliable provider so you’re prepared when the need arises.
Four Things to Consider When Shopping for AC Repair Services
Recommendations and Reviews
One good way to choose a reliable AC company is to ask friends and family for recommendations. There’s still no substitute for good old-fashioned word-of-mouth referrals.
Don’t discount online reviews, however. You might think that they’re unreliable, but if you know what to look for, review sites like Yelp, Angie’s List or Google can be fantastic sources for service providers.
Be wary of companies that have nothing but glowing, five-star reviews. These could well be fake reviews. And don’t automatically click away from companies that have complaints, either; instead, look to see what their response to the dissatisfied customer was. You can tell a lot about a company by whether or not its online presence is professional.
Availability and Emergency Services
While it would certainly be convenient if AC systems and plumbing systems only broke down during business hours on weekdays, that sure isn’t the case. AC repair services worth their salt will offer ’round the clock availability.
Whether it’s the middle of the night, the middle of the weekend, or a holiday, you need someone who can come out to assess the situation and make repairs as soon as possible.
Licensing and Credentials
Sad to say, there are plenty of fly-by-night repair companies out there. To ensure that you won’t get ripped off, make certain that the AC repair company you choose is properly licensed. Additionally, its employees should have extensive education and on-the-job experience.
Warranties and Guarantees
AC repair companies that are reliable and legitimate will back up their work. In the event that something goes haywire after they’ve finished the job, they ought to return and make it right.
They should also offer products that come with warranties, so you have peace of mind that your AC system will continue working smoothly for years to come.
Professional, Courteous Estimates
When the technician visits your home to evaluate the problem with your AC services, they should conduct themselves with professionalism and courteousness. They will answer your questions thoroughly, explain anything you don’t understand, and offer an estimate.
If you need an AC service company, contact the experts at Rowlett Air, who will offer you fast, efficient service — as well as a friendly smile. They won’t pressure you into making a decision right away, but will understand that you may want to shop around to find the company that’s a perfect fit for your needs.
Have You Recently Hired a New Service Provider?
Did you rely on recommendations or reviews? Do you have any tips for finding a reliable company for home services? Let us know in the comments!