Finally ready to cross replacing your old garage door off of your to-do list?
You’re going to need a trustworthy garage door company. After all, an undependable company could leave you and your family’s safety at risk. But how do you know if they’re reliable?
Read on for 5 tips for choosing a garage door company that you can trust.
1) Ask Questions
The more questions you ask, the better you will be able to gauge how knowledgeable a company is about their services.
Some example questions are:
- How long have you been in business?
- Do you have any customer references you could provide me with?
- What kind of materials do you recommend?
- What kind of garage door openers do you offer?
Asking specific questions that you have already researched the correct answers to will expose any unreliable companies immediately.
2) Expect a Free Estimate from Any Garage Door Company
If they’re not offering a free estimate, they’re not legitimate.
By making you pay for an estimate, a company may simply be scamming you out of that money with no interest in forming a long-term business relationship. Free estimates are an absolute must. If they don’t offer one, they shouldn’t get your business!
3) Evaluate Availability
A problem can occur with your garage door at any time, so open availability from your garage door company is a necessity.
Many companies offer 24-hour service. Look for these companies so you never get stuck with an open garage door overnight.
4) Make Comparisons
You may be in a rush to complete your garage door installation, but hurrying the selection process could mean paying double or triple what the job really costs.
Compare Companies Online
Check each company that you are considering for any online reviews. A trustworthy company will have more than a couple dozen positive reviews, and over a 3.5-star rating.
You can also compare company’s ratings on the Better Business Bureau’s website. But, take this one with a grain of salt. After all, a company could have plenty of unhappy clients who never thought to report anything.
Get Multiple Bids
Sometimes, all it takes is two bids to expose a scammer. You can get a hold of these bids by making a quick phone call to the company.
5) Double Check Their Address
Do you know how to identify a fake address?
It’s not uncommon for a phony company to provide a fake address (or a phone number only) on their website. This makes their business appear to be established and legitimate when in reality it could simply be one person, a phone, and a vehicle.
Using Google Street View, type in the address they provided to see if it really exists and if it looks like a legitimate business. Or, if you live nearby, check it out in person.
Now that you know how to choose a reliable company for your garage door needs, you can proceed with confidence and avoid scams.
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